Contact Us

Support & Sales

061 631 6543




How long will it take to receive my order?

Delivery times depend on your location, all orders are delivered using Courier Guy for all deliveries nationwide. Gauteng orders take 1-2 working days, and Cape Town orders can take up to 5 working days. You will receive a tracking number once your order is dispatched so you can monitor its progress. If you have any questions or concerns, please contact our customer service

What payment methods do you accept?

At Hermes Gaming we take security and privacy seriously, that’s why we use Payfast to make shopping with us as convenient as possible. Payfast accepts all major debit/credit cards. If you have any further questions about our payment methods or security measures, please don’t hesitate to contact our customer service team.

What is your return policy?

Our return policy allows you to return unopened and unused items within 7 days of receiving your order for a full refund. To initiate a return, please contact our customer service team with your order number and reason for return.

Are your products Authentic?

All of our products are 100% authentic. We source directly from reputable manufacturers and distributors to ensure high-quality merchandise. We take pride in offering only authentic products and stand behind the quality of everything we sell. If you have any concerns about authenticity, please contact our customer service team.

Do you offer discounts and promotions?

Yes, we offer discounts and promotions on a regular basis. We post our promotions on all of our social media channels, so be sure to follow us to stay up-to-date on the latest deals. We also offer weekly discounts on all of our product categories. Check our social media and website often to see what promotions are currently available.

How do we get in contact with you?

You can get in touch with us by visiting our website and navigating to the “Contact Us” page. Alternatively, you can reach us directly by phone at 0616316543 or via email at We’re always happy to hear from our customers and are here to help
with any questions or concerns you may have.

How can I track my order?

Once your order has been dispatched, we’ll provide you with a waybill number that you can use to track your package on the Courier Guy website. We’ll also be in communication with you throughout the delivery process to ensure that you receive your package on time. If you have any questions or concerns about your delivery, please don’t hesitate to contact our customer service team.